Business Analyst
Duration: 2026-08-19 - 2026-08-31
Monthly Salary: $0.00 - $0.00
Job position: Senior Business Analyst
Smatech Group
13 Brentwood Avenue, Groombridge, Harare
Job description
About the Role
Smatech Group is looking for a Business Analyst to bridge the gap between business needs and technical delivery across our product portfolio. You'll work closely with stakeholders, product owners, and engineering teams to gather requirements, document processes, and ensure that what gets built actually solves the right problem.
This role suits someone who is equally comfortable in a stakeholder workshop and in front of a data model or process diagram.
Key Responsibilities
• Elicit, document, and validate business and functional requirements from stakeholders across product, engineering, and external partners.
• Translate business needs into clear user stories, use cases, process flows, and acceptance criteria for development teams.
• Facilitate workshops, interviews, and requirement-gathering sessions with internal teams and external clients.
• Produce and maintain business process documentation, including as-is/to-be process maps, workflows, and data flow diagrams.
• Support product owners and project managers with backlog grooming, prioritization, and scope definition.
• Analyze existing systems and workflows to identify gaps, inefficiencies, and opportunities for improvement or automation.
• Work with engineering teams during development to clarify requirements, review deliverables, and support UAT (User Acceptance Testing).
• Prepare business cases, cost-benefit analyses, and reports to support decision-making.
• Support contract and proposal documentation, including scope definitions, pricing justifications, and technical partnership agreements.
• Track project milestones and ensure delivered functionality aligns with agreed requirements.
Required Skills & Experience
• 3+ years of experience as a Business Analyst, Systems Analyst, or similar role.
• Strong requirements-gathering and documentation skills (BRDs, FRDs, user stories, process maps).
• Experience working with Agile/Scrum delivery teams, including backlog management tools (Jira, Azure DevOps, Trello, or similar).
• Proficiency in process modeling notations (e.g., BPMN) and diagramming tools (Visio, Lucidchart, draw.io, or similar).
• Strong analytical skills with the ability to interpret data and translate it into actionable insights.
• Excellent stakeholder management and communication skills — able to work with both technical and non-technical audiences.
• Experience conducting or supporting UAT and validating delivered functionality against requirements.
• Solid proficiency with Microsoft Office / Google Workspace, particularly Excel/Sheets for data analysis and reporting.
• Comfortable working across multiple concurrent projects with competing priorities.
Modern / Nice-to-Have Skills
• Experience using AI tools (e.g., Claude, ChatGPT, Copilot) to accelerate documentation, requirement analysis, or research.
• Familiarity with SQL for basic data querying and validation.
• Exposure to system integration projects, particularly involving APIs, payment gateways, or enterprise systems.
• Understanding of UX/UI principles and ability to review wireframes or prototypes critically.
• Familiarity with contract, tender, or proposal documentation for enterprise or government clients.
• Basic understanding of software architecture concepts to communicate effectively with engineering teams.
• Experience with data visualization tools (Power BI, Tableau, Looker Studio) for reporting.
Soft Skills
• Strong written and verbal communication; able to produce clear, structured documentation.
• Detail-oriented with strong organizational skills.
• Curious and proactive - able to ask the right questions to uncover real business needs.
• Comfortable navigating ambiguity and evolving requirements.
• Collaborative and diplomatic, able to align stakeholders with differing priorities.
Qualifications
• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
• Business Analysis certification (e.g., CBAP, ECBA, PMI-PBA) is a plus but not required.
What Smatech Offers
• Opportunity to work on high-impact, high-visibility projects across multiple industries.
• Direct engagement with senior stakeholders on both the technical and client/partner side.
• A collaborative team environment that values clear thinking and structured problem-solving.